We offer a 99.9% uptime guarantee. If your server is down for more than 44 minutes during a 30-day billing cycle, tekdevelopment will credit 5% of your bill for each 30 minutes of downtime, up to 100% of that month's fee. In addition, if a server's downtime is caused by a failed hardware component, we guarantee your server will be operational within 24 hours, or refund 50% of that months' bill.
We offer 24/7 hosting and content editing support for our FasTEK plans through our helpdesk, with fast turnaround times. Most issues are responded to and resolved within 4 hours. We also offer extended support options, with telephone support for an additional fee.
TEK Development has been designing and maintaining TYPO3 websites in a hosted environment since 2002: our primary service is hosting TYPO3 websites. We understand TYPO3, know what it takes to build a high-quality TYPO3 site, and know what it takes to run TYPO3. We have the most TYPO3 experience of any TYPO3 hosting company in the United States, period.
Our servers are built with datacenter-quality components. AMD Athlon CPUs are proven to provide superior performance with a greater reliability over components that some other hosting companies choose.
All FasTEK plans require no long-term contracts, which means you can test drive your website and our hosting services at no risk! If you are not satisfied with any part of your plan, let us know and we will do what we can to fix it, or cancel at any time after the first month, no questions asked! Any cancellatons within 10 days after being billed will get a full refund for that month.* You must be 100% satisfied, or we aren't satisfied!
*Monthly bill only. First month hosting bill for FasTEK is not refundable. Dedicated server bill for the month is not refundable. All setup fees are not refundable.